Actian Zen and PSQL Per-Incident Support
Per-incident support is available only for currently shipping versions of Actian Zen and PSQL products. Single support tickets are limited to one issue or problem per ticket. Per-incident support is provided from 9:00 AM to 5:00 PM CST (GMT -5 hours). Please be sure to select the support ticket for your version of Actian Zen. Once you purchase support, you can submit a ticket online.
If you would like to get support for PSQL v12 or older versions, please email us at email@example.com.
Actian also offers support contracts for customers interested in purchasing more than per incident. For more information please contact a Customer Interaction Representative or visit the Actian website.
In addition to Single Incident Support, Actian offers several options for no charge Zen support. Click the links below for more information.