Actian Zen and PSQL Per-Incident Support
Per-incident support is available only for currently shipping versions of Actian Zen and PSQL products. Single support tickets are limited to one issue or problem per ticket. Per-incident support is provided from 9:00 AM to 5:00 PM CST (GMT -5 hours). Once you purchase support, you can submit a ticket online.
If you would like to get support for Zen and PSQL v13 or older versions, please email us at firstname.lastname@example.org.
Please be sure to select the support ticket for your version of Actian Zen.
Actian also offers support contracts for customers interested in purchasing more than per incident. For more information please contact a Customer Interaction Representative or visit the Actian website.
In addition to Single Incident Support, Actian offers several options for no charge Zen support. Click the links below for more information.